Question: What is the role of the "case processor?"
A case processor is assigned to every case filed with our agency. It is the job of
the case processor to keep the case moving and answer procedural questions from the
parties. Case processors do not provide legal advice but can be helpful in searching for
Question: Can anyone attend the hearing?
Generally, hearings are open to the public and anyone may attend. The hearing
may be closed to the public only if some specific provision of law allows the hearing to be
closed. Sometimes the witnesses must wait outside the hearing room until they are called to